Next Commerce
Subscriptions Guide

Subscription Statuses

Subscription statuses and how they affect your customer lifecycle

Subscription Statuses

Subscription Statuses represent various points in a subscriber’s lifecycle.

StatusDescription
ActiveSubscription is Active and is scheduled to renew at the set Next Renewal Date.
RetryingSubscription could not be renewed and is currently in an automated recovery process state.
Past DueSubscription could not renew due to a failed recurring payment attempt.
CanceledSubscription is canceled and will not renew.

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